Terms of Service for Veo3 AI Video Generator
Effective Date: January 15, 2025
Last Updated: January 15, 2025
Version: 2.0
Table of Contents
- Agreement Overview
- Service Description
- Account Registration and Management
- Acceptable Use Policy
- Intellectual Property Rights
- Subscription Plans and Billing
- AI Video Generation Terms
- API Access and Developer Terms
- Content Guidelines and Moderation
- Data Privacy and Security
- Service Availability and Performance
- User Responsibilities and Conduct
- Limitation of Liability
- Indemnification
- Termination and Suspension
- Dispute Resolution
- International Users
- Changes to Terms
- Contact Information
Agreement Overview
1.1 Introduction and Acceptance
Welcome to Veo3, the revolutionary AI video generation platform that transforms text descriptions into high-quality videos. These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "you," "your") and Veo3 ("we," "us," "our," "Company") governing your access to and use of our AI video generation services.
1.2 Binding Agreement
By accessing, browsing, or using Veo3's services in any manner, you acknowledge that you have:
- Read and understood these Terms in their entirety
- Agreed to be legally bound by all provisions herein
- Confirmed your legal capacity to enter into this agreement
- Accepted our Privacy Policy and related policies
1.3 Age and Capacity Requirements
To use Veo3, you must:
- Be at least 13 years of age (or the minimum age in your jurisdiction)
- Have the legal capacity to enter into binding contracts
- Obtain parental consent if you are under 18 years of age
- Not be prohibited from using our services under applicable law
1.4 Agreement Hierarchy
These Terms incorporate by reference:
- Privacy Policy - Our data handling practices
- Acceptable Use Policy - Content and behavior guidelines
- API Terms - Additional terms for developers
- Community Guidelines - Standards for user interactions
Service Description
2.1 Core AI Video Generation Services
Veo3 provides cutting-edge AI-powered video generation services, including:
Text-to-Video Generation
- Advanced AI Models - State-of-the-art video synthesis technology
- High-Quality Output - Professional-grade video generation up to 4K resolution
- Multiple Formats - Support for various video formats and aspect ratios
- Customization Options - Style, duration, and quality controls
Creative Tools and Features
- Style Presets - Pre-configured artistic styles and themes
- Duration Control - Videos from 3 seconds to 10 minutes
- Quality Settings - Multiple resolution and quality options
- Batch Processing - Generate multiple videos simultaneously
Platform Capabilities
- Cloud-Based Processing - No local hardware requirements
- Real-Time Generation - Fast processing and delivery
- Project Management - Organize and manage your video projects
- Collaboration Tools - Share and collaborate on video projects
2.2 Subscription Tiers and Access Levels
Starter Plan
- 50 video generations per month
- Up to 1080p resolution output
- 30-second maximum duration per video
- Standard processing speed
- Basic style presets
- Email support
Professional Plan
- 200 video generations per month
- Up to 4K resolution output
- 5-minute maximum duration per video
- Priority processing speed
- Advanced style presets and customization
- API access with rate limits
- Priority email and chat support
Enterprise Plan
- Unlimited video generations
- Custom resolution options up to 8K
- 10-minute maximum duration per video
- Dedicated processing resources
- Custom style training and white-label options
- Full API access with enterprise limits
- 24/7 dedicated support and account management
2.3 Service Evolution and Updates
We continuously improve our services and may:
- Add new features and capabilities
- Enhance AI models for better quality
- Introduce new subscription tiers
- Modify existing features with advance notice
- Deprecate outdated functionality with migration support
Account Registration and Management
3.1 Account Creation Requirements
To create a Veo3 account, you must provide:
Required Information
- Valid email address - Primary communication method
- Secure password - Meeting our security requirements
- Full legal name - For billing and legal purposes
- Country of residence - For tax and legal compliance
Optional Information
- Profile picture - Personalize your account
- Company information - For business users
- Phone number - Enhanced security and support
- Professional details - For enterprise features
3.2 Account Security and Responsibilities
You are solely responsible for:
Account Protection
- Password security - Use strong, unique passwords
- Two-factor authentication - Enable when available
- Access monitoring - Monitor for unauthorized use
- Immediate reporting - Report suspected security breaches
Account Accuracy
- Information updates - Keep account information current
- Billing details - Maintain accurate payment information
- Contact information - Ensure we can reach you
- Legal compliance - Provide truthful information
3.3 Account Sharing and Transfer
Prohibited Activities
- Account sharing - Do not share login credentials
- Multiple accounts - One account per individual/entity
- Unauthorized access - Do not access others' accounts
- Commercial resale - Do not resell account access
Account Transfer
- Business transfers - Contact us for legitimate business transfers
- Inheritance - Special provisions for deceased account holders
- Legal requirements - Comply with applicable transfer laws
Acceptable Use Policy
4.1 Permitted Uses
You may use Veo3 for legitimate purposes, including:
Creative and Commercial Applications
- Marketing videos - Promotional and advertising content
- Educational content - Training and instructional videos
- Entertainment - Creative and artistic projects
- Social media - Content for social platforms
- Business presentations - Corporate and professional use
Personal and Non-Commercial Use
- Personal projects - Family and hobby videos
- Academic research - Educational and research purposes
- Portfolio development - Professional showcase materials
- Artistic expression - Creative and experimental projects
4.2 Prohibited Content and Uses
You may not use Veo3 to create content that:
Illegal and Harmful Content
- Illegal activities - Content violating applicable laws
- Violence and harm - Graphic violence or threats
- Harassment and bullying - Targeting individuals or groups
- Hate speech - Content promoting discrimination or hatred
- Terrorism - Content supporting terrorist activities
Adult and Inappropriate Content
- Nudity and sexual content - Explicit or suggestive material
- Adult entertainment - Pornographic or erotic content
- Child exploitation - Any content involving minors inappropriately
- Inappropriate imagery - Content unsuitable for general audiences
Deceptive and Fraudulent Content
- Deepfakes - Misleading representations of real people
- Misinformation - False or misleading information
- Identity theft - Impersonating others without consent
- Fraud and scams - Deceptive commercial practices
- Fake news - Deliberately false news content
Intellectual Property Violations
- Copyright infringement - Using protected content without permission
- Trademark violations - Unauthorized use of trademarks
- Privacy violations - Using personal information without consent
- Trade secret theft - Misappropriating confidential information
4.3 Technical and System Abuse
Prohibited Technical Activities
- System exploitation - Attempting to hack or compromise our systems
- Reverse engineering - Attempting to extract our AI models
- Automated abuse - Excessive automated requests
- Resource abuse - Intentionally overloading our systems
- Security testing - Unauthorized penetration testing
API and Integration Abuse
- Rate limit violations - Exceeding allowed request limits
- Credential sharing - Sharing API keys or access tokens
- Unauthorized resale - Redistributing our services
- Competitive intelligence - Using our service to build competing products
Intellectual Property Rights
5.1 Veo3's Intellectual Property
Our Proprietary Technology
We retain all rights, title, and interest in:
- AI models and algorithms - Our proprietary video generation technology
- Software and platforms - All code, interfaces, and systems
- Trademarks and branding - Veo3 name, logos, and brand elements
- Trade secrets - Confidential methods and processes
- Patents - Current and future patent applications
Protection of Our IP
You acknowledge and agree that:
- No ownership transfer - You do not acquire rights to our technology
- Confidentiality - Our methods and processes are confidential
- No reverse engineering - You may not attempt to replicate our technology
- Respect for patents - You will not infringe our patent rights
5.2 User-Generated Content Rights
Your Content Ownership
For content you provide to Veo3:
- Text prompts - You retain ownership of your original text
- Creative concepts - Your ideas and creative direction remain yours
- Personal information - You control your personal data
- Uploaded materials - You retain rights to materials you upload
License to Veo3
By using our service, you grant us:
- Processing license - Right to process your prompts for video generation
- Service improvement - Use aggregated data to improve our AI models
- Technical operations - Store and process data as needed for service delivery
- Legal compliance - Use data as required by law or regulation
5.3 Generated Video Rights
Your Rights to Generated Videos
For videos created using Veo3:
- Ownership - You own the generated videos
- Commercial use - You may use videos for commercial purposes
- Distribution - You may distribute videos through any channel
- Modification - You may edit and modify generated videos
- No attribution required - No need to credit Veo3 (though appreciated)
Limitations and Responsibilities
Your rights are subject to:
- Legal compliance - Your use must comply with applicable laws
- Third-party rights - Respect others' intellectual property
- Platform terms - Comply with terms of platforms where you share videos
- Content guidelines - Follow our acceptable use policies
5.4 Copyright and DMCA Compliance
Copyright Respect
We respect intellectual property rights and expect users to:
- Obtain permissions - Secure rights for any copyrighted material
- Respect fair use - Understand and comply with fair use limitations
- Avoid infringement - Do not use others' copyrighted content without permission
DMCA Takedown Process
If you believe content infringes your copyright:
- Submit DMCA notice - Follow our takedown procedure
- Provide required information - Include all legally required elements
- Await investigation - We will review and respond promptly
- Counter-notification - Users may submit counter-notices if appropriate
Subscription Plans and Billing
6.1 Subscription Plans and Features
Plan Selection and Changes
- Flexible plans - Choose the plan that fits your needs
- Upgrade anytime - Increase your plan level at any time
- Downgrade restrictions - Downgrades take effect at next billing cycle
- Plan comparison - Detailed feature comparisons available
Usage Limits and Overages
- Monthly quotas - Each plan includes specific usage limits
- Overage charges - Additional fees for usage beyond plan limits
- Usage tracking - Real-time monitoring of your usage
- Notifications - Alerts when approaching limits
6.2 Billing and Payment Terms
Payment Processing
- Accepted methods - Credit cards, PayPal, and other approved methods
- Secure processing - PCI-compliant payment handling
- Automatic billing - Subscriptions renew automatically
- Billing cycles - Monthly or annual billing options
Pricing and Fees
- Transparent pricing - Clear, upfront pricing for all plans
- Tax calculations - Applicable taxes added at checkout
- Currency options - Multiple currency support
- Price changes - 30-day notice for price increases
Billing Disputes and Refunds
- Dispute process - Clear procedure for billing disputes
- Refund policy - Limited refunds for specific circumstances
- Chargeback protection - Procedures for handling chargebacks
- Account suspension - Non-payment may result in service suspension
6.3 Free Trial and Promotional Offers
Free Trial Terms
- Trial duration - Specific trial period for new users
- Trial limitations - Reduced features during trial
- Conversion - Automatic conversion to paid plan unless cancelled
- One trial per user - Limit of one trial per individual/organization
Promotional Offers
- Discount codes - Special pricing for qualifying users
- Limited time offers - Temporary promotional pricing
- Eligibility requirements - Specific criteria for promotional offers
- Terms and conditions - Additional terms may apply to promotions
AI Video Generation Terms
7.1 Video Generation Process
How Our AI Works
Our video generation process involves:
- Prompt analysis - Understanding your text description
- Scene planning - Determining visual elements and composition
- Video synthesis - Creating video frames using AI models
- Post-processing - Enhancing quality and applying effects
- Delivery - Providing the final video file
Generation Parameters
You can control:
- Style and aesthetics - Choose from various artistic styles
- Duration and pacing - Specify video length and timing
- Quality settings - Select resolution and compression options
- Aspect ratios - Choose from standard video formats
7.2 Quality and Performance Expectations
Service Level Expectations
While we strive for excellence, we cannot guarantee:
- Perfect results - AI generation may not always meet expectations
- Specific outcomes - Results may vary based on prompt complexity
- Processing times - Generation times may vary based on demand
- Availability - Service may be temporarily unavailable
Quality Assurance
We provide:
- Multiple attempts - Regenerate videos if unsatisfied
- Quality feedback - Rate and provide feedback on results
- Continuous improvement - Regular updates to improve quality
- Support assistance - Help with generation issues
7.3 Content Safety and Moderation
Automated Content Filtering
Our AI systems include:
- Safety filters - Prevent generation of prohibited content
- Content analysis - Review prompts and generated content
- Risk assessment - Identify potentially problematic content
- Continuous monitoring - Ongoing safety improvements
Human Review Process
When necessary, we employ:
- Manual review - Human moderators review flagged content
- Appeal process - Contest moderation decisions
- Policy enforcement - Consistent application of guidelines
- User education - Help users understand and follow guidelines
API Access and Developer Terms
8.1 API Access and Authentication
API Availability
API access is available to:
- Professional subscribers - Limited API access
- Enterprise subscribers - Full API access
- Developers - Special developer programs
- Partners - Authorized integration partners
Authentication and Security
- API keys - Secure authentication tokens
- Rate limiting - Request limits based on subscription
- Usage monitoring - Track and analyze API usage
- Security requirements - Secure implementation practices
8.2 API Usage Guidelines
Acceptable API Use
- Legitimate applications - Build genuine applications and services
- Respect rate limits - Stay within allowed request volumes
- Proper attribution - Credit Veo3 where appropriate
- User consent - Obtain proper consent for user data
API Restrictions
- No resale - Do not resell raw API access
- No abuse - Avoid excessive or abusive requests
- No circumvention - Do not bypass our safety measures
- Compliance - Follow all applicable laws and regulations
8.3 Developer Responsibilities
Application Development
Developers must:
- Follow best practices - Implement secure, efficient code
- Handle errors gracefully - Proper error handling and user feedback
- Respect user privacy - Protect user data and privacy
- Maintain compliance - Ensure applications comply with our terms
Support and Maintenance
- User support - Provide support for your applications
- Updates and patches - Maintain and update your applications
- Security monitoring - Monitor for security issues
- Incident response - Respond promptly to security incidents
Content Guidelines and Moderation
9.1 Community Standards
Respectful Interaction
We expect all users to:
- Treat others respectfully - Maintain civil discourse
- Avoid harassment - Do not target or intimidate others
- Respect diversity - Welcome users from all backgrounds
- Report violations - Help us maintain community standards
Content Quality
We encourage:
- Creative expression - Explore artistic and creative possibilities
- Constructive feedback - Provide helpful feedback to others
- Knowledge sharing - Share tips and techniques
- Positive engagement - Contribute positively to the community
9.2 Moderation Process
Automated Moderation
Our systems automatically:
- Scan content - Review generated videos and user content
- Flag violations - Identify potential policy violations
- Apply restrictions - Temporarily restrict problematic content
- Generate reports - Create reports for human review
Human Moderation
Our moderation team:
- Reviews reports - Investigate flagged content and user reports
- Makes decisions - Determine appropriate actions
- Communicates with users - Explain decisions and provide guidance
- Handles appeals - Review and respond to user appeals
9.3 Enforcement Actions
Warning System
For minor violations:
- First warning - Educational notice about policy violation
- Second warning - More serious notice with temporary restrictions
- Final warning - Last chance before more serious action
Account Restrictions
For serious or repeated violations:
- Feature restrictions - Limit access to specific features
- Generation limits - Reduce video generation quotas
- Temporary suspension - Suspend account for specific period
- Permanent ban - Permanently terminate account access
Data Privacy and Security
10.1 Data Collection and Use
Our data practices are governed by our Privacy Policy, which details:
- Information collection - What data we collect and why
- Data usage - How we use your information
- Data sharing - When and with whom we share data
- User rights - Your rights regarding your data
10.2 Security Measures
We implement comprehensive security measures:
- Encryption - Data encrypted in transit and at rest
- Access controls - Strict access limitations
- Security monitoring - 24/7 security monitoring
- Incident response - Rapid response to security incidents
10.3 International Data Transfers
For global service delivery:
- Cross-border transfers - Data may be processed internationally
- Adequate protection - Ensure appropriate safeguards
- Legal compliance - Comply with applicable data protection laws
- User consent - Obtain consent where required
Service Availability and Performance
11.1 Service Level Commitments
Availability Targets
We strive to maintain:
- 99.5% uptime - High availability for our services
- Minimal downtime - Planned maintenance with advance notice
- Redundant systems - Multiple data centers and backup systems
- Disaster recovery - Comprehensive disaster recovery plans
Performance Expectations
We work to provide:
- Fast generation times - Efficient video processing
- Responsive interface - Quick-loading web application
- Reliable API - Consistent API performance
- Global accessibility - Worldwide service availability
11.2 Maintenance and Updates
Scheduled Maintenance
- Advance notice - Notification of planned maintenance
- Minimal disruption - Schedule during low-usage periods
- Status updates - Real-time status information
- Completion notifications - Notice when maintenance is complete
Emergency Maintenance
- Immediate response - Rapid response to critical issues
- User communication - Prompt notification of issues
- Progress updates - Regular updates during resolution
- Post-incident reports - Detailed reports after major incidents
11.3 Service Limitations
Technical Limitations
- Processing capacity - Limited by available computing resources
- Generation complexity - Complex prompts may take longer
- File size limits - Maximum file sizes for uploads and downloads
- Format restrictions - Supported video formats and specifications
Geographic Limitations
- Regional availability - Service may not be available in all regions
- Legal restrictions - Compliance with local laws and regulations
- Performance variations - Performance may vary by location
- Content restrictions - Regional content guidelines may apply
User Responsibilities and Conduct
12.1 Account Management Responsibilities
Security Obligations
You must:
- Protect credentials - Keep login information secure
- Monitor activity - Watch for unauthorized account use
- Report incidents - Immediately report security breaches
- Update information - Keep account information current
Usage Compliance
You agree to:
- Follow terms - Comply with all terms and policies
- Respect limits - Stay within usage quotas and restrictions
- Pay fees - Pay all applicable fees on time
- Cooperate with investigations - Assist with policy enforcement
12.2 Content Creation Responsibilities
Legal Compliance
When creating content, you must:
- Respect copyrights - Only use content you have rights to use
- Follow laws - Comply with all applicable laws and regulations
- Respect privacy - Protect others' privacy and personal information
- Avoid defamation - Do not create defamatory content
Ethical Considerations
We encourage you to:
- Consider impact - Think about the potential impact of your content
- Respect consent - Obtain consent when featuring real people
- Promote positivity - Create content that contributes positively
- Be transparent - Disclose AI-generated content when appropriate
12.3 Community Participation
Positive Engagement
When participating in our community:
- Be respectful - Treat all community members with respect
- Share knowledge - Help others learn and improve
- Provide feedback - Give constructive feedback on content and features
- Report issues - Help us identify and address problems
Professional Conduct
For business users:
- Maintain professionalism - Uphold professional standards
- Respect competitors - Avoid disparaging competitors
- Protect confidentiality - Respect confidential information
- Follow industry standards - Comply with industry-specific regulations
Limitation of Liability
13.1 Disclaimer of Warranties
Service Provided "As Is"
Veo3 services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
- Merchantability - No warranty that services meet commercial standards
- Fitness for purpose - No warranty for specific use cases
- Non-infringement - No warranty against intellectual property claims
- Accuracy - No warranty regarding accuracy of generated content
- Reliability - No warranty of uninterrupted or error-free operation
AI Technology Limitations
You acknowledge that AI technology:
- May produce unexpected results - AI outputs can be unpredictable
- Is not perfect - Technology limitations may affect quality
- Requires human judgment - Human oversight is recommended
- Continues evolving - Technology and capabilities change over time
13.2 Limitation of Damages
Maximum Liability
To the fullest extent permitted by law, our total liability for any claims arising from or related to these Terms or your use of Veo3 services shall not exceed:
- Paid fees - The amount you paid to us in the 12 months preceding the claim
- $100 minimum - At least $100 even if you paid less
- Direct damages only - Limited to direct damages actually incurred
Excluded Damages
We shall not be liable for:
- Indirect damages - Consequential, incidental, or special damages
- Lost profits - Loss of revenue, profits, or business opportunities
- Data loss - Loss of data or information
- Business interruption - Interruption of business operations
- Reputation damage - Harm to reputation or goodwill
13.3 Exceptions to Limitations
Applicable Law Requirements
These limitations may not apply where prohibited by applicable law, including:
- Consumer protection laws - Statutory consumer rights
- Personal injury - Claims for personal injury or death
- Fraud - Claims involving fraud or intentional misconduct
- Gross negligence - Claims involving gross negligence
Indemnification
14.1 User Indemnification Obligations
You agree to indemnify, defend, and hold harmless Veo3, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Content-Related Claims
- Your content - Any content you submit, generate, or share
- Copyright infringement - Claims that your content infringes copyrights
- Privacy violations - Claims related to privacy or publicity rights
- Defamation - Claims that your content is defamatory
- Content accuracy - Claims related to false or misleading content
Usage-Related Claims
- Terms violations - Your violation of these Terms
- Law violations - Your violation of applicable laws
- Third-party rights - Your infringement of third-party rights
- Unauthorized use - Your unauthorized use of our services
14.2 Indemnification Process
Notice and Cooperation
- Prompt notice - We will notify you promptly of any claims
- Cooperation - You will cooperate in the defense of claims
- Control of defense - You may control the defense with our approval
- Settlement approval - Settlements require our consent
Our Rights
We reserve the right to:
- Assume defense - Take over defense of any claim
- Settle claims - Settle claims at our discretion
- Seek contribution - Seek contribution from other responsible parties
- Recover costs - Recover all costs and expenses
Termination and Suspension
15.1 Termination by User
Voluntary Termination
You may terminate your account at any time by:
- Account settings - Using the account closure option
- Contacting support - Requesting account termination
- Email request - Sending termination request to support
Effect of User Termination
Upon termination:
- Service access ends - Immediate loss of access to services
- Data retention - Data retained according to our Privacy Policy
- Billing continues - Subscription continues until end of billing period
- No refunds - No refunds for unused subscription time
15.2 Termination by Veo3
Grounds for Termination
We may terminate or suspend your account for:
- Terms violations - Violation of these Terms or policies
- Illegal activity - Use of services for illegal purposes
- Payment issues - Non-payment of fees or chargebacks
- Abuse - Abuse of our services or systems
- Safety concerns - Threats to safety or security
Termination Process
- Notice - We will provide notice when possible
- Immediate effect - Termination may be immediate for serious violations
- Appeal rights - You may appeal termination decisions
- Data access - Limited time to export your data
15.3 Effect of Termination
Service Access
Upon termination:
- Immediate cessation - All access to services ends immediately
- Account deactivation - Your account will be deactivated
- API access revoked - All API access will be terminated
- Support limited - Limited support for data export only
Data and Content
- Generated videos - You retain rights to videos created before termination
- Account data - Data will be deleted according to our Privacy Policy
- Export opportunity - Limited time to export your data
- Backup deletion - Data removed from backups over time
Dispute Resolution
16.1 Informal Resolution
Direct Communication
Before pursuing formal dispute resolution, we encourage:
- Contact support - Reach out to our support team first
- Good faith discussion - Attempt to resolve issues through discussion
- Documentation - Keep records of communications
- Reasonable time - Allow reasonable time for resolution
Escalation Process
If initial support cannot resolve the issue:
- Management review - Request escalation to management
- Legal team involvement - Legal team may review complex issues
- Mediation consideration - Consider mediation for appropriate disputes
16.2 Binding Arbitration
Arbitration Agreement
For disputes that cannot be resolved informally, you agree that:
- Binding arbitration - Disputes will be resolved through binding arbitration
- Individual basis - Arbitration will be on an individual basis only
- No class actions - No class action lawsuits or arbitrations
- Arbitration rules - Governed by American Arbitration Association rules
Arbitration Process
- Arbitrator selection - Mutually agreed upon arbitrator
- Location - Arbitration in your state of residence or Delaware
- Costs - We will pay arbitration costs for claims under $10,000
- Discovery - Limited discovery as determined by arbitrator
16.3 Exceptions to Arbitration
Small Claims Court
Either party may pursue claims in small claims court if:
- Jurisdiction limits - Claim is within small claims court jurisdiction
- Individual basis - Claim is pursued individually, not as class action
- Proper venue - Filed in proper small claims court
Injunctive Relief
Either party may seek injunctive relief in court for:
- Intellectual property - Protection of intellectual property rights
- Confidentiality - Enforcement of confidentiality obligations
- Immediate harm - Prevention of immediate and irreparable harm
International Users
17.1 Global Service Delivery
Worldwide Availability
Veo3 strives to provide services globally, subject to:
- Legal restrictions - Compliance with local laws and regulations
- Technical limitations - Infrastructure and performance considerations
- Content guidelines - Regional content standards and requirements
- Payment methods - Availability of payment processing
Regional Variations
Service features may vary by region due to:
- Legal requirements - Different legal obligations in different jurisdictions
- Cultural considerations - Respect for local cultural norms
- Technical infrastructure - Varying technical capabilities by region
- Business partnerships - Different partnerships and integrations
17.2 Governing Law and Jurisdiction
Governing Law
These Terms are governed by:
- Delaware law - Laws of the State of Delaware, USA
- Federal law - Applicable United States federal law
- International treaties - Relevant international agreements
- Local law compliance - Subject to mandatory local law requirements
Jurisdiction and Venue
For legal proceedings:
- Delaware courts - Delaware state and federal courts have jurisdiction
- Convenience - Subject to forum non conveniens principles
- Local requirements - Mandatory local jurisdiction where required by law
17.3 International Compliance
Data Protection
We comply with international data protection laws including:
- GDPR - European General Data Protection Regulation
- CCPA - California Consumer Privacy Act
- PIPEDA - Canadian Personal Information Protection Act
- Local laws - Other applicable regional privacy laws
Export Controls
Our services are subject to:
- US export controls - United States export control regulations
- International sanctions - Economic sanctions and trade restrictions
- Technology transfer - Restrictions on technology transfer
- Compliance monitoring - Ongoing compliance verification
Changes to Terms
18.1 Modification Rights
Our Right to Modify
We reserve the right to modify these Terms at any time to:
- Reflect service changes - Update terms for new features or services
- Legal compliance - Comply with new laws or regulations
- Business needs - Address changing business requirements
- User protection - Enhance user protection and safety
Modification Process
When we modify these Terms:
- Advance notice - At least 30 days' notice for material changes
- Notification methods - Email, website notice, or in-app notification
- Effective date - Clear indication of when changes take effect
- Version tracking - Maintain version history of terms
18.2 User Response to Changes
Acceptance of Changes
Your continued use of Veo3 after changes take effect constitutes:
- Acceptance - Agreement to the modified terms
- Binding effect - The new terms become binding on you
- Waiver - Waiver of objections to the changes
Rejection of Changes
If you do not agree to modified terms:
- Discontinue use - Stop using Veo3 services
- Account termination - Close your account before changes take effect
- Data export - Export your data before termination
- No refunds - No refunds for unused subscription time
18.3 Communication of Changes
Notification Methods
We will notify you of changes through:
- Email notification - Direct email to your registered address
- Website banner - Prominent notice on our website
- In-app notification - Notification within the Veo3 application
- Blog posts - Detailed explanations on our blog
Change Documentation
For significant changes, we provide:
- Summary of changes - Clear explanation of what changed
- Reason for changes - Why the changes were necessary
- Effective date - When the changes take effect
- Contact information - How to ask questions about changes
Contact Information
19.1 General Contact Information
Customer Support
- Email: support@veo3.ai
- Live Chat: Available 24/7 on our platform
- Response Time: Within 24 hours for general inquiries
- Languages: English, Spanish, French, German, Japanese, Chinese
Technical Support
- Email: technical@veo3.ai
- API Support: For developers and enterprise users
- Documentation: Comprehensive help center and API docs
- Status Page: Real-time service status at status.veo3.ai
19.2 Legal and Compliance
Legal Department
- Email: legal@veo3.ai
- Address: [Legal Department Address]
- Business Hours: Monday-Friday, 9 AM - 5 PM EST
- Response Time: Within 5 business days for legal inquiries
Privacy and Data Protection
- Email: privacy@veo3.ai
- Data Protection Officer: dpo@veo3.ai
- Privacy Requests: Submit through our privacy portal
- GDPR Compliance: eu-privacy@veo3.ai
19.3 Business and Partnerships
Business Development
- Email: business@veo3.ai
- Partnerships: partnerships@veo3.ai
- Enterprise Sales: enterprise@veo3.ai
- Media Inquiries: media@veo3.ai
Investor Relations
- Email: investors@veo3.ai
- Financial Information: Available to qualified investors
- SEC Filings: [If applicable]
- Annual Reports: [If applicable]
Final Provisions
20.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Veo3 regarding your use of our services and supersede all prior agreements, understandings, and communications.
20.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
20.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of Veo3.
20.4 Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms and your account to any affiliate or in connection with a merger, acquisition, or sale of assets.
20.5 Survival
Provisions that by their nature should survive termination will survive, including but not limited to intellectual property rights, limitation of liability, indemnification, and dispute resolution provisions.
Thank you for choosing Veo3 for your AI video generation needs. We are committed to providing you with innovative, high-quality services while maintaining the highest standards of legal compliance and user protection.
For the most current version of these Terms of Service, please visit https://veo3.ai/terms-of-service.
Document Information:
- Terms Version: 2.0
- Effective Date: January 15, 2025
- Last Review: January 15, 2025
- Next Review: July 15, 2025
- Governing Law: Delaware, USA